RingCentral MVP ist ein bekannter Anbieter von Business-Cloud-Kommunikation mit flexiblen und kostengünstigen Videokonferenz-Tools sowie seiner Sammlung von Contact-Center-Lösungen. Die Plattform wurde entwickelt, um die Anforderungen moderner mobiler und verteilter Arbeitskräfte durch Funktionen zu unterstützen, die eine bessere Kommunikation und Zusammenarbeit zwischen Teams ermöglichen. Im Gegensatz zu Legacy-Systemen ist RingCentral MVP so konzipiert, dass es vollständig online läuft. Die Plattform wird online gekauft, aktiviert, eingerichtet und verwaltet, sodass sie je nach den Anforderungen Ihres Unternehmens einfach skalierbar ist.
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Einsatz | Cloud / SaaS / Webbasiert, Desktop-Mac, Desktop-Windows, mobiles Android, mobiles iPad, mobiles iPhone, On-Premise-Linux |
Unterstützung | 24/7 (Live-Repräsentant), Chat, E-Mail/Helpdesk, FAQs/Forum, Wissensdatenbank, Telefonsupport |
Ausbildung | Dokumentation |
Sprachen | Englisch |
RingCentral Meetings takes into account simple creation and hosting of virtual meetings, with an assortment of alternatives, remembering booking for sake of others. This software is extraordinarily simple to utilize, works over different stages very component, rich brilliant help, Cloud based, savvy contrasted with a facilitated on arrangement. The meetings function admirably. They are anything but difficult to plan. It has ended up being an astounding alternative when settling on video decisions since it has a genuinely basic interface to utilize, and the audio and video quality are great, which permits correspondence to be liquid all through the discussion. It permits to settle on accounts of the decisions in, in an extremely viable route since it gives the choice to pick if need to record just audio or video as well. The virtual backgrounds, supportive these are if have a not exactly ideal telecommuting climate. Snap a picture of tidy up lounge room or office and utilize that as virtual foundation.
RingCentral Meetings being in the screen sharing function, the sound made by the mouse while clicking any component on the screen is exceptionally noisy, which is fairly overpowering for the remainder of the participants in the gathering. There doesn't appear to be a simple method to remember a connection for email to open legitimately to a RingMeetings meeting. The connections take to the Ring site, download a customer, and then dispatch the customer. It isn't cloud based which is a little bummer. Participants often experience difficulty joining the gathering. The headings are additionally not very clear. At the point when issues emerge, Ring Focal help is totally futile.
RingCentral has an instant messaging and capacity to call from the application to telephone numbers. The interface is easy to utilize and permits our workers to have meetings inside with one another and remotely with customers. Based on Zoom innovation, Ring Focal Meetings is a coordinated video conferencing instrument that permits to oversee video conferencing on the fly, or timetable future dates for forthcoming meetings and online occasions. Simple to utilize, in any event, for the individuals who are not technically knowledgeable? Innovation generally is steady.
I love that I have access to my "desk line" wherever I am! I can always access voicemails, schedule conference calls and conduct video conferences with ease.
People who haven't used the RingCentral meetings before sometimes have difficulty laughing a meeting. It says its "powered by Zoom" but it seems to require a few more steps for people that are not familiar with it.
If my clients call me on my "desk line" and I'm out of the office, I can answer and they think I'm hard at work at my desk!
This software is incredibly easy to use - works across multiple platforms - very feature rich - excellent support - cloud based - very cost effective compared to a hosted on-prem solution. This service/software allowed us to easily transition to working from home (on a permanent basis) without any problems. My users can work from anywhere and any time. This service includes phone and video.
At this point (have been using the service for about 11 months), I have nothing negative to say.
Problems solved - Cost savings, work from home, retired legacy systems Benefits - one major benefits we have noticed (being an Office365 customer), not all of our clients can use Microsoft Teams, so this gives us a second option if there are issues with using Teams. The feature set of the Video calls is very strong if you are looking to host large meetings or webinars
Ease of setup and the speed of setup. Our company went from a 2 office, 150 employee company with 16 offices in 6 countries, with over 1500 employees in 36 months. RingCentrals ease of deployment and use, was a great benefit during this growth time.
Their billing can be very confusing. They are getting better and have redesigned their invoices. Some issues getting lines in some countries, but that is almost always due to the countries' telecom restrictions.
We are a rapidly expanding company and RingCentral is able to keep up the pace with us. Phone deployment is never the bottleneck.
The virtual backgrounds. I can't tell you how fun and helpful these are if you have a less-than-ideal working from home environment. You can literally take a photo of your clean living room or office and use that as your virtual background in order to hide the mess a child made, or things you haven't been able to clean up. Alternatively, you can use it just for fun during virtual social events! Also the breakout rooms are fantastic.
Honestly, I can't think of many downsides. Occasionally you might get kicked off due to poor internet connection and the virtual backgrounds don't always work as well as might want. And we've all heard stories of others Zoom-bombing meetings. But overall, it's fantastic.
Problems being solved are simply the working from home factor. You can schedule meetings or just send someone a link for a one-off meeting in real time. RingCentral helps maintain that level of interaction and social atmosphere during COVID quarantine times and allows everyone to be able to 'visit' with their co-workers in both social and business aspects. Benefits can really be summed up quite easily in that RingCentral is allowing business to maintain their in-office work structures while providing the remote-flexibility so many employees desire
RCM is really easy to use. It has great quality, and it's a great price.
It really hasn't given me problems- I highly recommend it.
It integrates with the RingCentral app so I can meet, message, and do calling (also faxing) from one spot. It prevents me from having to have separate apps.
This is the whole package. You have telephone service with hold music, faxing service, conference line, texting and Live Meeting/Webinar all branded with your company logo. Now they have added an app that is for your team so you can stay connected via chat/calendar/documents and more. I advised another client I work with and she started using it as a call center so it really has versatile options and uses.
I set this up for my first client several years ago so there was a minimal learning curve but it is not that difficult.
All communications. I am utilizing the Meetings for weekly conferences, the phone service to ring to my PC, the VOIP phone and my cell for when I am out of the office. I use the texting feature for both team members and clients (and I send mass texts to all the new recruits to remind them of trainings). Considering I work in PA and I have this set up for one client in Indiana and another client in North Carolina.
The interface is simple to use and allows our employees to host meetings internally with each other and externally with clients. This has helped our business during COVID-19. RingCentral Meetings has allowed our sales team the option of meeting with their clients online without having to worry about the customer being loss by not wanting to come into the store.
It is not cloud based which is a small bummer. I would like it more if we could boot the client from the cloud without having to worry about everyone having it installed.
A huge problem we are solving is how to meet with clients remotely. With RingCentral Meetings we are able to do this with ease and efficiently.
I love the plugin for outlook makes my life easier scheduling meetings with all the info.
Nothing really to dislike, if you like zoom it is just white label for Ring. So nothing to dislike here
Able to quickly spin up meetings for people to join into to screen share, use audio, or remote control someones PC.
Ringcentral is the best phone system by far. Has many integrations and easy to setup
RingCentral is missing some of the major features other software offers
Solving issues with Meetings on the go
I like that I am not tied to my desk to get phone calls. I have used other VOIP solutions and their mobile app has far more features than any of the ones I have used. The only reason I use my desk phone is because I have a great headset for it, but now that I have a great headset for my iPhone, I may start using it more. The other main feature is the ability to text from my office line. I have lost at least one customer who tried texting my other provider and then was upset that I had ignored their texts. That never happens anymore. It also allows me to separate personal texting from business texting which makes it far easier for me to keep track of who I am currently texting with.
The only issue I had was with the initial setup. They wouldn't change my outgoing caller ID to my phone number until my phone numbers had been ported over, which took about a week.
I now have the ability to effectively track all of my business communications for all of my clients. I'm in the process of having a system setup that will allow me to get reporting for time spent on the phone and texting with my clients.
I love the fact that we can interact with one another and seamlessly view different screens and assist one another with learning new things, all while being hundreds of miles away from each other.
Sometimes there is a lag with audio and video, but over all no real dislikes.
We are overcoming obstacles daily within our business and have been able to cut time in half with meetings.
The most helpful function of Ring Central is that it is very easy to use. Our team utilizes Ring Central from all areas of Michigan. This easy to use function allows for our team to be completely mobile and in the field during meetings.
At this point, we have not found anything that we do not like. We would like to see the app features, but right now we are only using the computer version of Ring Central. Ring Central is been fully integrated into all of our meetings; we wouldn't have done this if we didn't like their product.
In the past we were having issues getting all of our managers on a conference call at one time. We had issues with Uber Conference in the past so we were looking to try another free system. Ring Central has allowed us to move away from other inferior products.
The call quality is great. Internal look up is helpful for finding extensions, etc. I copy and paste phone numbers into the dial pad all day.
There used to be a delay, but I haven't had it happen in several years.
We have cut our other conferencing service and use RingCentral for all internal calls.
We can share screens. It’s safe and Accessible. Easy to connect when we live in diff zipcodes
Wish the video section was better, or there was a history.
Connecting add sharing information with Co workers overseas
The best thing about Ring Central it's how smooth is the learning process. Really easy to use, zero overwhelming, and highly customizable.
Sometimes there is an issue with the communication during the call, specially a delay when writing a message on text panel.
Communications issues are the main. Ring Central Meetings has been a great tool to me and my coworkers at the time we have to schedule conference calls. It is a stable software that allows all of our locations to keep in touch one with the other.
What I like best about Ring Central Meeting is that it is very user friendly, and easy to use.
What I dislike about Ring central meetings is that it could be hard to connect some times.
We use Ring Central meetings to have monthly meetings and to support our agents in store.
Ring Central is my favorite app to utilize for our video meetings. We have a dozen conference calls on a weekly basis and half of them are video based. Ring Central is by far the best version of video meetings I've used. My favorite thing is the ease of recording and host switching. Even if video or feed is lost the entire meeting does not drop out. Ease of continuance makes my days easier. It is so user friendly, I never have any issues with my new recruits picking up how to use the product.
I go in and out of a lot of very rural areas so my internet and cell service drops out very often. I do not like how sensitive the video feed is to the connection issues. I have had a lot if problems dropping out of meetings. On the bright side, it does automatically reconnect when I am back in service. I know there is very little that can be done to prevent this, however it is still a difficulty that I am facing.
An unlimited amount of users. We can have a meeting with 3 people together and we can have a meeting with 100 people together. This is very helpful for the variety of conference calls and meetings that we have. There is no issue with Ring Central being available on multiple platforms. Whether someone is apple, android, PC or mac; there is no issue with them downloading the app or software and getting on the call.
I love that I can keep track of my phone calls, meetings, tasks, files, calendar, etc. all in one central hub.
I don't like the multiple apps to access all the RingCentral office tools.
RingCentral is great at tracking shared documents and files, its also great to store contact info and previous interactions with people.
It was very easy to download and easy to connect with another company. They were able to fix a few issues we were having by using this program. Entering the meeting number and connecting was simple.
I haven't really used Ring Central enough to say that i dislike anything about it. It took a little longer than usual to download the program but overall I was satisfied.
We needed help using some new software and they recommended we download this program so they can gain access to our screen to help us out. I will continue to use the program as needed in the future.