Adobe Commerce (ehemals Magento) ist ein gehostetes Open-Source-Produkt und einer der größten Website-Ersteller von heute, mit großen Blue-Chip-Marken wie Nike und Cisco zu seinen Kunden. Die Adobe Commerce-Umgebung ist ebenfalls skalierbar, erfordert jedoch einige Programmierkenntnisse, um sie zu maximieren. Die Plattform verfügt über viele Anpassungsoptionen und bietet Trigger-basierte automatisierte Marketingfunktionen sowie automatische Cross-Selling- und Upselling-Funktionen.
Unser |
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Segment |
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Einsatz | Cloud / SaaS / Webbasiert, On-Premise-Linux, On-Premise-Windows |
Unterstützung | 24/7 (Live-Repräsentant), Chat, E-Mail/Helpdesk, FAQs/Forum, Wissensdatenbank, Telefonsupport |
Trainings | Dokumentation |
Sprachen | Englisch |
Once you get the hang of it, Magento is pretty easy to use.
It is very difficult to figure out how to do basic things. It is also difficult to batch upload products. The CSV upload form is very lengthy and takes a long period of time, and still does not upload into the system correctly. The specifications for images and product information are very specific. Magento itself is very basic and you have to individually purchase and set up plug ins in order to have standard services on e-commerce sites such as customer reviews. It is also very difficult to create basic promo codes that are standard for other e-commerce websites, such as buy one get one free.
With magento we were able to understand a lot about our customers once we had it set up correctly. It greatly helped our customer service end since it was very easy to access a lot of customer information.
Overall its good for customization and perfect for companies who want to expand their process flow to meet business needs
Requires deep learning curve in order to customization any modules. The infrastructure not that friendly, you might need the expertise to do the jobs
Integration with existing warehouse system and other in-house software/systems
Magento allows for a seamless e-commerce experience.
There's not much that I dislike about Magento other than the price tag.
some of the benefits are how detail oriented the site is and also how i can see analytics easily.
I like that the details and back end information is there and easily accessed
how i am not able to move around products easily on the site
It provides benefits on selling our products not only in person but as well as online
Don't get me wrong, I think magento is extremely great to handle website, store and logistics.
But, it surely needs to be easier to use. We are implementing it since a very long time now with a lot of bugs.
We increased our sales and we manage our entire website more easily than before.
Promotions and Catalog features are great. Extremely impressed with the capabilities it enables for marketing an assortment of products.
From a branding and content perspective, Magento severely lacks. Also, there are many out of the box features that just don't seem to be user friendly or are simply missing, and should be present.
Looking to move to a global platform that allows consistency across regions for a variety of brand products, plus allows quick sites in the market place. Unfortunately, in order to use Magento the ability that we want to (in terms of branding and content marketing) several customization had to be made. This makes the platform even slower than it is out of the box, plus makes upgrading extremely costly. We were not aware of these limitations at the start of the project, and now we are looking at a HUGE time to market and significant cost to do the simplest of tasks, like staying up to date and PCI compliant. I would never recommend if a company wants to do any type of robust content marketing or personalization in any capacity.
The simplicity of the front end and the inventory management
The difficult to navigate admin console and menu system
e-commerce / online shopping store
The setup process is pretty straight-forward. It did encounter some bumps that I had to just dive deep and figure out for myself as the documentation was poor. I liked the order customization I received and the custom shipping and tracking options.
I believe the documentation was lacking. It looked more like a changelog and less like a manual. I needed to navigate user forums to find help for basic issues. These basic ideas and issues could be included in a DOC file to make start-up easier and less daunting of a task for the end user. This delayed roll-out because I could not change a simple header bar..
Product placement on the website and order management. Magento has been great for this use.
Most of the function can be customized to your need
It needs the professional developers to make the customization you need and it takes time
Full customized shop with magento platform and user-friendly interface frontend
It works really good, i wish there was a way to make pages reload faster.
Pages load really slow, whether it's chrome, firefox, etc
Processing orders and exchanges
I like that it is simple to break out roles and limit/expand access to users within the platform.
It is not the easiest to use, updates are a pain and the support team is no good.
Having an e-commerce platform, it is nice to be able to view customer orders within the system instead of only having them in the cms.
I liked that the user interface wasn't too difficult to learn. Once logged in, you can pretty easily find your way around. My job was to keep the product images on the company's website up to date, as well as add and edit product descriptions. This was fairly easy to do and didn't take to long to figure out.
The software would sometimes give you error messages when trying to save product details if there was something wrong with the product specs. Never was able to figure out what the problem was and most times would just have to exit without saving. Seems like you should be able to edit a product description without having to edit the product specs. Hopefully this is something they'll fix if they already haven't.
This makes it quick and easy to add and edit products for an e-commerce site. I think it's simple enough that simple tasks, like adding and editing products, can be distributed to others in the office who might not have coding or design knowledge. This would allow updates to be made much quicker than if just one or two are working on it.
The user interface is clean and sensible, and was easy to learn.
There are a lot of bugs in version 2.1, we've had to pay a lot of money to have an outside company fix and customize it for us.
I wouldn't say it's solving business problems. It serves as a software service that allows our business to run an e-commerce store.
Contains all required information, name address, items, total etc.
The lack of it to import to our other program where actual patient charges are made.
Organizes information in a clear manner. With the search we can search by state.
Platform is really powerful with a good development community for functionality to fits your business
V2 is a buggy upgrade. There’s a lot of core functionalities that doesn’t really work smoothly.
eCommerce business made possible. Realized a lot of new business opportunities via their functionality and possibilities
Magento has a great ecosystem and vibrant app store, it's powerful and feature rich.
It's a highly complex system which is hard to manage unless you have an IT team dedicated to managing it.
We were hoping to port from Shopify to a more powerful platform that gives us more flexibility.
Once you understand its navigation it is not hard to use.
Magento requires a way to look up coupon codes to quickly cancel them. This feature is desperately missing.
It is currently acting as a store front.
I like the dashboard as it gives quite a bit of information that is useful
Not a lot, its is slow, difficult to navigate and not very user friendly, doesn't integrate that well and we constantly have issues with payments via PayPal and Barclaycard Secure payments.
Website interface
Magento is great for complex order pages such as the one required for my website. I was able to add a variety of options, including a calendar, to my order pages.
Magneto is really, really not user-friendly. Add-one are difficult to link to it, and posting blogs can be a nightmare until you get the hang of the backend - and even then, designs are limited. Compared to Wordpress, Magento is completely confusing to use.
Using the backend is a constant struggle. Magneto was necessary for me because I needed a complex order page that other platforms such as Wordpress wouldn't support, but I have to admit that I need constant guidance from my developer to manage the site, while managing Wordpress was a breeze
From the different platforms that I have used, Magento has the most robust promotion and shopping cart promo options.
Not being a developer, the back end is not very intuitive for me.
There is much more ability to customize and get the features needed on a site.